Attendee Relations

Attendee Relations staff are responsible for customer service and safety at FanimeCon. They can be found throughout the convention helping FanimeCon attendees, and ensuring that the convention is as fun and safe as possible. Attendee Relations staff have many responsibilities, but can often be found doing the following:

• General Safety: Preventing unsafe behavior and activities (such as running, blocking doorways, etc.), and dealing with unsafe situations (spills, facility issues, etc.) as efficiently as possible.
• Peace-Bonding: Confirming that all props are tagged at the main Peace-Bonding Station in compliance with FanimeCon’s Props Policy.
• Line and Crowd Control: Ensuring that crowds stay orderly, as well as keeping walkways, exits, safety equipment, and other areas clear.
• Access Control: Checking IDs for age-controlled events, and verifying credentials for restricted areas. 
• Escort Duties: Providing safety escorts for staff and attendees as needed or requested. 
• Policy Compliance: Enforcing the Props Policy and Code of Conduct.

Attendee Relations staff are also equipped to assist with emergencies, harassment, or missing persons. Checking in with Attendee Relations staff is the fastest and most efficient way to verify situations, and to inform the proper authorities or service personnel.

• If you or someone you know feels unsafe for any reason, we encourage you to notify any FanimeCon staff or Convention Security staff as soon as possible, and we will do everything in our power to assist you.
• You can also reach us by sending a TEXT to 1 (414) FANIME1 (1-414-326-4631).

If you have any further questions, please email attendee.relations@fanime.com.